If you're having trouble finding the Participant Handbook in your course, follow these steps:
Open the Introduction module where the Participant Handbook is mentioned.
Look for the top-right corner of your screen and click on the “ATTACHMENTS” tab.
A dropdown menu will appear showing all available downloadable resources.
Locate the item titled “Participant Handbook” (as shown in the image below).
Click on it to open the file. It will launch in a new window or tab.
Note: The handbook is in PDF format, so be sure your device has a PDF viewer installed.
Visual Guide:
Refer to the screenshot below to see exactly where to find the handbook in the module interface.
If you're still having trouble accessing the file, try the following:
Refresh your browser window and try again.
Make sure pop-ups are allowed in your browser.
Use a supported browser (e.g., Chrome, Firefox, Edge).
If you're on a work or school network, check if any settings are blocking the file from opening.
Still stuck? Contact Support and let us know the course name and what step you're getting stuck on — we’re happy to help!