American Lung Association Training Support

General Information 5

• When is technical support available?
• What are the required browser settings?
• Can I use Internet Explorer?
• How do I report a broken link?
• Which courses are free?

Sign In 5

• How do I change my registration information?
• What is my username?
• How do I reset my password?
• I can't leave the "Edit profile" page!
• I attended a live session. What's my log in information?

Lung.org Employees Only 2

• I'm a Lung.org employee. How do I reset my password?
• I'm a Lung.org employee. How do I access LungU courses?

Invitation Only Courses 2

• What does "Invitation Only" mean?
• How do I enroll into an "Invitation Only" course?

Course Certificates 5

• How do I change my name on my certificate?
• How do I update my credentials on my certificate?
• I completed all course activities. Why is my certificate still unavailable?
• I previously completed a course. How do I get a new certificate?
• I attended a group presentation of a course. Where is my certificate?

Access Code, Discount Code and Enrollment Key 1

• What is the difference between the codes and key?

Asthma Basics 1

• What is the passing score for the Final Quiz in Asthma Basics?

Asthma for the Healthcare Professional 1

• I need the enrollment key for Asthma for the Healthcare Professional.

Asthma Management in Schools: Assessing a Child’s Readiness to Carry and Use a Quick-Relief Inhaler 1

• Where are the course resources and tools?

Better Breathers Club Facilitator Training 1

• I need an enrollment key for BBC.

Breathe Well, Live Well® Facilitator Training 3

• How much does the course cost?
• How do I purchase using a check/purchase order/request for invoice?
• How long does the certification last?

Four Steps for Creating an Asthma-Friendly School 1

• Where is the Asthma-Friendly Schools Initiative Toolkit?

Freedom From Smoking (FFS) Program 2

• How can I become an FFS facilitator?
• How do I upload my certificates?

INDEPTH® – Alternative to Suspension – Facilitator Training 5

• How much does this course cost?
• Where are the teaching materials?
• I have a program-related question.
• The student survey links are broken.
• My certificate isn't available.

Kickin' Asthma 3

• How much does the course cost?
• How do I purchase using a check/purchase order/request for invoice?
• How long does the certification last?

N-O-T (Not On Tobacco®) Youth Cessation Facilitator Training 6

• How much does the course cost?
• How long does the certification last?
• How do I purchase using a check/purchase order/request for invoice?
• Do I have to take INDEPTH® – Alternative to Suspension – Facilitator Training separately?
• Will I receive a printed facilitator guide?

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Open Airways For Schools® Facilitator Training 3

• How much does the course cost?
• How do I purchase using a check/purchase order/request for invoice?
• How long does the certification last?

Smokefree Policies in Multi-Unit Housing: Steps for Success 1

• Where can I download the Smokefree Housing Toolbox?

General FAQ 0