American Lung Association Training Support

General Information 3

• When is technical support available?
• How do I report a broken link?
• Which courses are free?

Sign In 5

• How do I change my registration information?
• What is my username?
• How do I reset my password?
• I can't leave the "Edit profile" page!
• I attended a live session. What's my log in information?

Technical Issues 3

• Audio or video is not playing.
• Enable pop-ups in browser.
• What are the required browser settings?

Lung.org Employees Only 3

• I'm a Lung.org employee. How do I reset my password?
• I'm a Lung.org employee. How do I access LungU courses?
• I need help in an Internal Training course.

Webinars 2

• How do I register for a webinar?
• How do I enroll in a webinar?

Invitation Only Courses (Enrollment Key) 3

• What does "Invitation Only" mean?
• How do I enroll into an "Invitation Only" course?
• How do I obtain an enrollment key?

Access Code, Discount Code and Enrollment Key 1

• What is the difference between the codes and key?

Course Certificates 5

• How do I change my name on my certificate?
• How do I update my credentials on my certificate?
• I completed all course activities. Why is my certificate still unavailable?
• I previously completed a course. How do I get a new certificate?
• I attended a group presentation of a course. Where is my certificate?

Discussions 1

• How do I participate in a discussion?

Asthma Basics 1

• What is the passing score for the Final Quiz in Asthma Basics?

Asthma Management in Schools: Assessing a Child’s Readiness to Carry and Use a Quick-Relief Inhaler 1

• Where are the course resources and tools?

Better Breathers Club Facilitator Training 1

• I need an enrollment key for BBC.

Breathe Well, Live Well® Facilitator Training 3

• How much does the course cost?
• How do I purchase using a check/purchase order/request for invoice?
• How long does the certification last?

Breathe Well, Live Well®Plus 1

• How do I participate in a discussion?

Freedom From Smoking (FFS) Program 2

• How can I become an FFS facilitator?
• How do I upload my certificates?

INDEPTH® – Alternative to Suspension – Facilitator Training 6

• How much does this course cost?
• Where are the teaching materials?
• I need help with IndepthOnline.org.
• The student survey links are broken.
• I have a program-related question.

See all 6 articles

Kickin' Asthma 3

• How much does the course cost?
• How do I purchase using a check/purchase order/request for invoice?
• How long does the certification last?

Lung Cancer Support Group Facilitator Training 1

• I need an enrollment key for LCSG.

N-O-T (Not On Tobacco®) Youth Cessation Facilitator Training 7

• How much does the course cost?
• How long does the certification last?
• How do I purchase using a check/purchase order/request for invoice?
• Where are the teaching materials?
• Will I receive a printed facilitator guide?

See all 7 articles

Open Airways For Schools® Facilitator Training 3

• How much does the course cost?
• How do I purchase using a check/purchase order/request for invoice?
• How long does the certification last?

General FAQ 0