American Lung Association Training Support
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General FAQ
General Information
5
When is technical support available?
What are the required browser settings?
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Which courses are free?
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5
How do I change my registration information?
What is my username?
How do I reset my password?
I can't leave the "Edit profile" page!
I attended a live session. What's my log in information?
Lung.org Employees Only
2
I'm a Lung.org employee. How do I reset my password?
I'm a Lung.org employee. How do I access LungU courses?
Invitation Only Courses
2
What does "Invitation Only" mean?
How do I enroll into an "Invitation Only" course?
Course Certificates
5
How do I change my name on my certificate?
How do I update my credentials on my certificate?
I completed all course activities. Why is my certificate still unavailable?
I previously completed a course. How do I get a new certificate?
I attended a group presentation of a course. Where is my certificate?
Access Code, Discount Code and Enrollment Key
1
What is the difference between the codes and key?
Course-specific FAQ
Asthma Basics
1
What is the passing score for the Final Quiz in Asthma Basics?
Asthma for the Healthcare Professional
1
I need the enrollment key for Asthma for the Healthcare Professional.
Asthma Management in Schools: Assessing a Child’s Readiness to Carry and Use a Quick-Relief Inhaler
1
Where are the course resources and tools?
Better Breathers Club Facilitator Training
1
I need an enrollment key for BBC.
Breathe Well, Live Well® Facilitator Training
3
How much does the course cost?
How do I purchase using a check/purchase order/request for invoice?
How long does the certification last?
Freedom From Smoking (FFS) Program
2
How can I become an FFS facilitator?
How do I upload my certificates?
INDEPTH® – Alternative to Suspension – Facilitator Training
5
How much does this course cost?
Where are the teaching materials?
I have a program-related question.
The student survey links are broken.
My certificate isn't available.
Kickin' Asthma
3
How much does the course cost?
How do I purchase using a check/purchase order/request for invoice?
How long does the certification last?
N-O-T (Not On Tobacco®) Youth Cessation Facilitator Training
6
How much does the course cost?
How long does the certification last?
How do I purchase using a check/purchase order/request for invoice?
Do I have to take INDEPTH® – Alternative to Suspension – Facilitator Training separately?
Will I receive a printed facilitator guide?
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Open Airways For Schools® Facilitator Training
3
How much does the course cost?
How do I purchase using a check/purchase order/request for invoice?
How long does the certification last?
General FAQ
0