General Information

When is technical support available?
Support is available Monday through Friday, from 9AM to 5PM EST, excluding all major US holidays. Phone calls are available by request. Submit a New Suppo...
Fri, 17 Jun, 2022 at 2:40 PM
What are the required browser settings?
The course presentations use HTML5, requiring a compatible browser. Compatible browsers include: Windows: Microsoft Edge (latest version), Google Chrome (...
Thu, 8 Apr, 2021 at 11:21 AM
Can I use Internet Explorer?
Internet Explorer is not recommended and may cause functionality issues with our system.  Microsoft ended support of Internet Explorer on June 15, 2022.  ...
Fri, 17 Jun, 2022 at 2:46 PM
How do I report a broken link?
Well this is embarrassing. Please submit a New Support Ticket so we can fix the link ASAP. Please include which course and its location within that course.
Thu, 14 Jan, 2021 at 10:02 AM
Which courses are free?
Courses that are free of cost. Advocacy Basics [➜ Learn More] [➜ Course Link] Ask, Advise, Refer to Quit Don’t Switch [➜ Learn More] [➜ Course Link] Ast...
Fri, 17 Jun, 2022 at 2:28 PM