American Lung Association Training Support

General Information 3

• When is Technical Support Available?
• How do I report a broken link?
• Which courses are free?

Sign In 5

• How do I change my registration information?
• What’s My Username?
• How Do I Reset My Password?
• I can't leave the "Edit profile" page!
• I attended a live session. What's my log in information?

Technical Issues 3

• Audio or video is not playing.
• Enable pop-ups in browser.
• What are the required browser settings?

Lung.org Employees Only 3

• I'm a Lung.org employee. How do I reset my password?
• I'm a Lung.org employee. How do I access LungU courses?
• I need help in an Internal Training course.

Webinars 2

• How do I register for a webinar?
• How do I enroll in a webinar?

Invitation Only Courses (Enrollment Key) 3

• What Does “Invitation Only” Mean?
• How do I enroll into an "Invitation Only" course?
• How do I obtain an enrollment key?

Access Code, Discount Code and Enrollment Key 1

• Access Code, Discount Code, and Enrollment Key — What’s the Difference?

Course Certificates 5

• How do I change my name on my certificate?
• How do I update my credentials on my certificate?
• I Completed All the Course Activities - Why Can’t I See My Certificate?
• I Previously Completed a Course - How Do I Get a New Certificate?
• I Attended a Group Presentation - Where’s My Certificate?

Discussions 1

• How do I participate in a discussion?