American Lung Association Training Support

General Information 5

• When is technical support available?
• What are the required browser settings?
• How do I report a broken link?
• Which courses are free?
• Enable pop-ups in browser.

Sign In 5

• How do I change my registration information?
• What is my username?
• How do I reset my password?
• I can't leave the "Edit profile" page!
• I attended a live session. What's my log in information?

Lung.org Employees Only 3

• I'm a Lung.org employee. How do I reset my password?
• I'm a Lung.org employee. How do I access LungU courses?
• I need help in an Internal Training course.

Webinars 2

• How do I register for a webinar?
• How do I enroll in a webinar?

Invitation Only Courses (Enrollment Key) 3

• What does "Invitation Only" mean?
• How do I enroll into an "Invitation Only" course?
• How do I obtain an enrollment key?

Access Code, Discount Code and Enrollment Key 1

• What is the difference between the codes and key?

Course Certificates 5

• How do I change my name on my certificate?
• How do I update my credentials on my certificate?
• I completed all course activities. Why is my certificate still unavailable?
• I previously completed a course. How do I get a new certificate?
• I attended a group presentation of a course. Where is my certificate?

Discussions 1

• How do I participate in a discussion?