Technical Issues

Audio or video is not playing.
Please try clearing your browser's cache and cookies and refreshing the screen.  If you still experience the issue, please submit a new support ticket.
Mon, 28 Apr, 2025 at 2:29 PM
Enable pop-ups in browser.
If a presentation or online module won't open, it may be blocked by your browser. Enable pop-ups in your browser, then try clicking the presentation li...
Mon, 28 Apr, 2025 at 2:29 PM
What are the required browser settings?
The course presentations use HTML5, requiring a compatible browser. Compatible browsers include: Windows: Microsoft Edge (latest version), Google Chrome (...
Thu, 8 Apr, 2021 at 11:21 AM