Course Certificates

How do I change my name on my certificate?
Your name can be updated from your profile.  Click your name at the top right of the screen. Select Profile from the drop-down menu. Click Edit profile ...
Fri, 24 Feb, 2023 at 4:38 PM
How do I update my credentials on my certificate?
The credentials field is meant for abbreviations (RN, LPN, etc.), not whole words. The credentials could overlap on your certificate if not abbreviations. I...
Wed, 5 Mar, 2025 at 1:21 PM
I Completed All the Course Activities - Why Can’t I See My Certificate?
If you’ve finished everything but your certificate isn’t showing up yet, don’t worry — sometimes it just needs a little refresh! Here’s what you can try: ...
Mon, 28 Apr, 2025 at 3:19 PM
I Previously Completed a Course - How Do I Get a New Certificate?
For our free courses: Certificates are issued only once per account and do not expire. Because the courses aren't updated every year, we aren't a...
Mon, 28 Apr, 2025 at 3:25 PM
I Attended a Group Presentation - Where’s My Certificate?
Certificates are awarded based on individual participation in the course. Unfortunately, we’re not able to issue certificates for group attendance. If yo...
Mon, 28 Apr, 2025 at 3:27 PM